Top Selling Skills Trainer In India | Best Selling Skills Trainer

Effective Selling Skills/Sales Training Program this training course provides an introduction to sales for anyone new to selling or with no previous sales training. As a company, we offer a choice of sales training courses to meet different sales capabilities as well as bespoke training programmers to meet specific organizational goals.

Course Aim

A two-day training programme to teach basic selling skills. It introduces participants to tools and techniques for selling, in a way that makes it easy for buyers to buy. It’s designed to build confidence when making the initial contact with the potential client or customer. To underpin our sales training, we help participants to understand the psychology and principles of buying and selling.

Course Objectives

By the end of the full two-day training course, the participants will have:

Understood how customers buy and the sales process to match the buying cycle. Recognised their beliefs about selling.
Created a great first impression and professional opening to a sales conversation
Demonstrated how to build rapport with a customer to cement a trusting relationship
Demonstrated how to listen effectively and to ask questions to uncover customer needs and opportunities
Practised introducing services as benefits to meet needs
Acquired some successful strategies for handling customer concerns and objections
Practised gaining commitment from customers
Request a Quote

Course Overview

The psychology and principles of selling
First impressions
Building trust and rapport
Questioning and listening to uncover customer needs
Features and benefits
Handling concerns and objections
Gaining commitment

Course Methods

This Sales Training Course will be delivered in a highly engaging and interactive way, focused on the specific needs of the participants and the organizations’ sales model and targets. There will be:

Trainer input and tips through short presentation, demonstration and discussion
Individual and small group exercises with facilitated group review of learning Group discussion
Practice sessions in pairs or trios with feedback and coaching

Duration : 2 Days

Program Outline

Importance of Confidence for Effective Sales Professionals

Confidence Building
Self Awareness and Self Analysis

The Power of Positive Thinking for Effective Selling Skills

Auto Suggestion
Visualization

The Power of Positive Attitude for Effective Selling

Taking Initiative
Being Innovative

Importance of Etiquette for being Effective Sales Professional

Business Etiquette and Protocol
Correct Introduction
Telephone Etiquette

Understanding the Sales Process (for Freshers & Junior Staff)

Effective Planning, Opening and Closing of a Sales Deal

Effective Communication for Successful Selling

Power of Non-Verbal Communication
Body Language
Power of Listening
Power of Words

Customer Relationship Building

7 Tips for Effective People Skills
Power of Strokes
Handling Resistance and Objections

Art of Effective Self Presentation

Importance of Personal Grooming

Programme Objectives

This Program will

Help them benefit from increased confidence and a more positive attitude towards their work and customers.
Make them have both, the motivation and the “Advanced Sales and Service Skills” needed to deliver consistently.
Improve their interpersonal and relationship management skills and their ability to work in a team.
Improve their ability to communicate effectively.
Importance of Etiquette Quotient for better sales.

*Please note that we can further custom design the program as per your requirement.*
Methodology:Lectures, Exercises, Tests, Role-Plays, Video Playback & Feedback
Please Note this program can be customized, based on the profile of the participants and the learning and development needs of the participants as identified by the organization.
Recommended Number of Participants: Ideal – 20
At The End of The Program: All the participants will receive Ecole Solitaire 'Effective Selling Skills Program'Certificate of Participation.
Program Director:
Minocher Patel
Founder Director, Ecole Solitaire.